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Find Out What Our Customers Say


Since implementing an anonymous customer feedback program we have received over 6,800 responses from people wanting to tell us about our service. We are proud to say that to date we have a 95% customer satisfaction level. Through this program we have been able to implement many changes in our customer experience journey and have had a few humorous remarks included for good measure. Many customers have commented on our friendly staff, something we pride ourselves on. We have put together a selection of these reviews so you can see what Stor-Age customers think about our service.

Customer Satisfaction two staff members lo-res

"I was blown away by your service - very professional!"

"There are no suggestions, the Boksburg branch is fantastic thank you."

"I have had impeccable service from Stor-Age from the moment I first inquired to the moment I moved in, and I am thoroughly impressed! This is how great service looks, and both the Claremont team and the group as a whole can be very proud! I can't say there's anything else I could ask for - everything I needed I had, and everyone I worked with was helpful and friendly. If I ask anything, it is only to keep up the excellent work!! Well done Stor-Age!"

"I just want to inform management that the service I got from Dephine and the rest of the staff was top notch. Very friendly and helpful."

"Excellent service from Sasha Lategan. She went out of her way to assist us in a difficult situation."

"The service that I received from Busi was absolutely outstanding. She is a true example of how customers should be treated."

"Excellent service, with friendly helpful staff.  Many thanks to all."

"Zanele is a shining star, through and through."

"Your staff is extremely friendly and helpful. Thank you for the great service."

"Great service!!! The online chat was extremely helpful and they got Sea Point store to give me a call straight away. Michael at Sea Point has been great, we cannot fault the service we received. Thank you!"

"Excellent service, the place is very clean and neat, very impressed with the whole setup."

"I would like to make a special note to commend Paul Roux for a warm welcome to your facility and his friendly, efficient assistance."

"Staff at Tokai are always very friendly and efficient, and helpful when I need some advice and another brain - especially when times and space are a tight squeeze! Especially Taufiq Palmer. Very grateful, in all aspects, that I am now able to rent a second unit when I needed it on such short notice. At this time there is nothing I think that needs improvement. Thank you for an all-round good service!"


Posted by Stor-Age Self Storage - 12 August 2016 | News And Events