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Returning South Africans Use Stor-Age


David Thompson has recently returned to South Africa from London, UK after 12 years and is making use of a 18 square meter unit to store his household items while looking for a new home. After shopping around David chose Stor-Age as his self storage provider, "they just seem to me to be a good service, it's a better offering that anything else I saw." David shares a sentiment that many of our customers are feeling after visiting a number of other providers. It also helped that David's friend Brian had recommended Stor-Age to him. Repeat business and referrals have been a key factor in the success of Stor-Age unit rental. Did you know you can get credit on your self storage rent with the Stor-Age refer a friend program?

We spotted David moving a few things out of his unit with his daughter Zoey, who is five years old. It is essential that our self storage stores are safe and inviting, somewhere you can feel secure about bringing your family to. Zoey soon got into the swing of things and hitched a ride on one of the many free trolleys that are available to customers at all Stor-Age stores. Zoey also informed us that she had a middle name and it was Sophia but seemed rather indifferent about our self storage offering. Maybe next time we will put a bell on the trolleys for her to play with. Impressing customers by providing a great experience is something South African operators will have to learn from international trends.

David and Zoey Thompson use Stor-Age Self Storage

The South African self storage industry is going through a process of consolidation as operators grapple with establishing a name brand to become the number one household name in self storage. Customers will soon come to expect the full self storage experience of clean, secure stores with easy access, in good locations and all while offering the little extras like, free us of trolleys, entry tag access, retail packaging store and the availability of a moving van. Consumers will no longer be content with a container or garage located in an industrial zone or on a farm.

South Africans are quickly becoming accustomed to excellent self storage services, rivaling any international offering. In truth there are few providers stepping forward with this type of expansion and none more so than Stor-Age who currently operate 15 stores and are currently on site with a further 15. This expansion will see Stor-Age establish itself as the largest self storage brand in Africa. Take a look a tour through one of our stores with this store tour video.


Posted by Stor-Age Self Storage - 29 April 2013 | Take A Break