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Thank You To You - Customer Survey Quotes

Every business should be very concerned with what their customers think about them before and after using their product. We setup an anonymous survey to find out if we are meeting the high standards set for ourselves and the results are encouraging. Here are a few quotes from customers that would recommend using Stor-Age.

Stor-Age Self Storage customer service

  • Fantastic Service and extremely nice and friendly. very welcoming towards a Person! thank you
  • Units are clean and dry, everything was good. Store manager waited with me while my belongings were unloaded.
  • Service was excellent. when I called for directions I was directly exactly to the correct location .... WOW i'm impressed.
  • Excellent service - Sam was very friendly and took me through everything. The storage is extremely clean and well maintained. Very convenient location and the parking, access and trolleys makes the process simple and the storage easily accessible. Been a very pleasant experience. Thank you.
  • The best service I've ever received from a business.  The staff went out of their way to be as helpful as possible.  What a pleasure to find people that enjoy their work.
  • Excellent Service from Hannes, flexible arrangements. Will certainly recommend and use again.
  • Great service and filled my needs exactly! Will certainly use in the future again.
  • Impressed with neat premises and security all hours.
  • Service, facility, security and staff were excellent.  Surroundings always neat and clean.  Thank You Stor-Age.
  • This service is beyond brilliant. I received the best services from the best staff. The nicest people who never hesitated to go out their way for me. I was incredibly happy and also so grateful for all the help received. Thank you so very much. I will recommend you to everyone I know!
  • Honestly had the best service EVER! both personally and work related :) Keep up the good work guys!
  • I was very happy with Stor-Age. Everyone was friendly, helpful and most efficient. The storage units, access etc is very user friendly, clean with excellent security.

Great customer service isn't always recognised by customers, especially when it is the standard that they have come to expect from Stor-Age staff. However, every now and then a customer goes out of their way to show their appreciation. Operations Assistant at Stor-Age Kempton Park, Pamela September, was recently spoiled by a client who came through to her facility to give her a gift for her baby shower.

Pamela happy customer

A long term tenant recently contacted us with some lovely words about both Stor-Age Bellville and the man at charge at that facility, Operations Manager, Siya Magalela. Here's what they had to say. "I just wanted to say a big THANK YOU to Siyabonga Magalela at your Bellville branch. We have been renting space for almost two years and were in SA last week to pack up our goods. Siya was very professional, helpful and supportive and went out of his way to make things easier for us. He was always quick to reply to emails and queries.You can be proud of your staff member!"

Siya from Stor-Age Self Storage

Posted by Stor-Age Self Storage - 11 December 2015 | News And Events