What we believe

Why we exist
We believe that we exist because we solve both people and businesses space problems!

Almost every single one of our customers (whether an individual or a business) uses Stor-Age because they are experiencing a transition in their lives – otherwise known as a ‘life changing’ event. Perhaps they are going through a separation, or they are downscaling, or they are doing renovations or alternations, or they have moved jobs. Whatever it is, they as a person are experiencing a transition… a change… that can often be traumatic, as well as daunting for them… we play our part by providing a solution for them by looking after and caring for their treasured possessions, the same way that we would care for our own possessions – with care and total commitment!

Stor-Age is a person
We believe that Stor-Age is a person – just like you and me – it has its own energy, thoughts, feelings and a personality – it reacts to certain things in certain ways – the same way that you and I react to different things in our lives. We believe that every single one of our people in our organisation contributes to the ‘person’ that is Stor-Age. We believe that all our people play a part in shaping its collective persona through our own thoughts and actions.

This is not just a job for us – it’s what we believe in and we love what we do. We are committed in our hearts and our minds, bringing energy, passion and commitment to everything that we do.

Guiding and inspiring us
We believe that guiding and inspiring every single thought, action and decision which Stor-Age makes – are our four core values of:

-    Excellence
-    Sustainability
-    Relevance and
-    Integrity

These values do not change. They endure and are at the heart of who we are and what we do - both here at Stor-Age and in our own lives.

Excellence
We believe in striving for excellence in every single thing that we do – whether it be something big or small – we always strive for excellence.

Excellence in our thoughts, excellence in our decision making and excellence in our actions.

We are committed to building trust with our customers by always delivering exceptional and outstanding service in order to exceed their expectations every time.

We aim to embrace both extremes on a number of dimensions at the same time. We aim to have purpose and profit, continuity and change, freedom and responsibility. We aim to achieve excellence in respecting all of our fellow employees, our customers, ourselves and the organisation which is greater than the sum of its parts.

Sustainability
We believe that every single decision or action that we take today, has a direct impact on all of the decisions or actions which can be taken tomorrow.

It means not always taking the shortest route or a short cut and not always being focused on a short term time horizon. But rather it means that we acknowledge that what we do today, will have a direct influence on what we can do tomorrow.

We encourage the sharing of new ideas. We believe in preparing for tomorrow, today. We know that to remain the market leader in South Africa we have to continue to nurture and encourage a culture of innovation from within and find more efficient ways to do things.

We aim to build an organisation that is resilient and can endure and adapt through multiple generations of leadership and multiple product life cycles.

A sustainable organisation is bigger than the sum of its parts.

We believe in developing the talent and potential of our people, making sure they have the right tools and knowledge to do their jobs.

Relevance
We aim to be relevant in everything that we do.

We aim to be relevant in the lives of our employees, relevant in the lives of our customers and be relevant in the communities in which we operate.

Our goal is that in turn our people will find relevance in their own lives, be relevant in the lives of their families, in the lives of their friends and be relevant in the communities in which they live.

We believe in the work that we do here. We believe that we solve people’s problems by looking after their valued possessions in their time of need. It is a feeling of honour and great satisfaction every day, knowing that we have made a difference in someone’s life.

Integrity
We believe that underpinning all of our values is a commitment to display integrity in every single decision and action which is taken by Stor-Age and every one of our people.

We understand that our business is built on the trust of our tenants and that’s why we feel strongly about doing the right thing, first time, all the time.